New Student Complaint Portal

Youngstown State University launched a new system for students to submit complaints about the university. The system allows students to voice their concerns about academic services and non-academic services such as housing, dining, the bookstore and parking.

When a complaint is submitted, it will be routed to the appropriate dean, chair or director for resolution. An initial follow-up to a complaint should be within five business days.

The Student Complaint form can be found at ysu.edu/student-experience or through ysu.edu/penguin-portal on the main page under “Quick Links for Students.”